Cycle 7
Understanding Anger
Confronting & Resolving Conflict
C7 Session 54 - Confronting & Resolving Conflict
Personality Types
Passive - You don't have boundaries and won't stand up for anything even yourself.
Passive-Aggressive - You are unwilling to express yourself using words to confront a situation directly but will indirectly cause trouble or mayhem in other ways.
Assertive – You are confident and self-assured when expressing your needs without disrespecting or undermining others.
Aggressive – You are ready or likely to respond or confront with an intimidating or condescending undertone when your needs are not met.
Angry - You are easily annoyed or hostile.
Rage- You are mostly in an intense emotional state unwilling to maintain self-control.
Key Questions
WHO‘s conflict is it? MYOB…. Mind Your Own Business.
WHAT amount of your time, resources, and energy are you willing to give to resolve this conflict?
WHERE can you go for reliable advice whenever you have a conflict?
WHY was this a conflict in the first place? Get the facts and start from the beginning.
WHEN you confront this conflict are you ready to deal with whatever comes your way?
HOW will attempting to resolve this conflict make your life better?
Self-Reflection Points
Choose wisely. Some issues will resolve themselves while others will only be resolved when addressed.
Be mindful and think before you talk or act. Some emotions may need to settle down before addressing a situation.
If someone is insistent on continuing with the conflict even after it has been fully addressed, you can choose to revisit the issue or get a mediator involved or, take your leave. It's your time and energy.
If the other person clearly still has an issue and may become aggressive. You may need to get the authorities involved. Remember, It's up to you, no one has a right to harm you or make you feel afraid.
Get advice from a positive support person. Remember negative people will always lean toward negative advice.
If you are not ready or able to address a conflict, let them know you need more time before you answer. Not responding can be misunderstood and can cause additional concerns.
Q - Has this session helped you to better understand and have better control over your emotions and reactions?
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